FAQ

  • SGIP

    • How much financial incentive can I expect for my Energy Storage System?

      The incentive amount depends on your application timing and the program step. Early steps offer higher incentives, while future steps might see reduced incentives based on earlier step's budget allocation.

    • What qualifications are necessary for SGIP eligibility?

      To qualify, your energy storage system must support the electric grid and be located within utility territories such as Pacific Gas & Electric (PG&E), Southern California Edison (SCE), Southern California Gas Company, or San Diego Gas & Electric (SDG&E). For more information on eligibility criteria, feel free to reach out to us.

    • Can I use my energy storage system solely for backup power?

      No, SGIP rules require energy storage systems to cycle—charge and discharge regularly—to meet onsite electrical needs, rather than being used solely as backup power.

    • What steps are involved in receiving SGIP?

      Swell, as your applicant, handles all SGIP paperwork. Once installation is complete and utility approval is obtained, further SGIP paperwork is submitted for review. An SGIP administrator may then inspect the system for proper operation. Following approval, you can expect to receive your cash rebate within 30 to 60 days. Over five years, you must meet SGIP's minimum usage requirements to support grid infrastructure.

    • How can I ensure my energy storage system meets the 687 kWh annual usage requirement?

      Verify that your Energy Storage System is set to discharge to the grid. Check your system's app or contact our Support Team for guidance.

    • How can I monitor my energy storage system's usage and progress towards the 687 kWh annual metric?

      You can view system production through your energy storage system's app.

    • What happens if I fall short of the 687 kWh per year requirement?

      If your system fails to meet the annual usage requirement, certain settings may be restricted temporarily, such as limiting backup capacity. This restriction can occur after 8 months and repeat annually until the cycling requirements are met, after which full functionality is restored.